Document Type : Original Article

Authors

• BAU DILAM ARDYANSYAH ^{1, 2, 3}
• MASRIAN MASRIAN ³
• ZAKIAH ZAKIAH ¹
• ANDI RATIH RADIAH ISKANDAR ^{1, 2}
• SITI ADANI AYUNDI ¹
• DWI SARTIKA ^{2, 4}
• TENRI PADA RUSTHAM ^{5, 6}

¹ Department of Medical Education, Medical Faculty of Hasanuddin University, Makassar, Indonesia

² Health Professions Education Study Program, Faculty of Medicine, Hasanuddin University, Makassar, Indonesia

³ Hasanuddin University Hospital, Makassar, Indonesia

⁴ Makassar Health Polytechnic, Makassar, Indonesia

⁵ Department of Medical Education, Medical Faculty of Hasanuddin University, Makassar, Indonesia.

⁶ Psychology Study Program, Faculty of Medicine, Hasanuddin University, Makassar, Indonesia

Abstract

Introduction: Teaching hospitals integrate healthcare, education, and research but face challenges in assessing residents as learners and healthcare providers. Conventional supervisor-led assessments may not fully capture real-world competencies, necessitating multi-source evaluation. This study examines stakeholder perspectives on resident performance assessment and key evaluation criteria.
Methods: This study employed a qualitative content analysis and inductive approach to examine stakeholder perspectives on residents’ performance. Data were collected through focus group
discussions with purposively sampled clinical educators, allied health practitioners, and senior residents. Transcribed discussions were analysed using inductive thematic analysis in MAXQDA,
following a reflexive six-phase approach. Researchers developed codes, organised them into potential themes, and refined them into a coherent narrative addressing the research questions.
Results: Five themes emerged: Clinical Competency, Learning-Teaching and Mentorship, Professionalism and Ethics, Communication and Teamwork, and Managerial and Administrative Roles. Clinical educators prioritized Learning-Teaching and Mentorship alongside Professionalism, while allied health professionals emphasized Communication and Teamwork, and Managerial and Administrative duties. Residents primarily focused on Learning-Teaching and Mentorship. Subthemes emphasised varied across participant groups.
Conclusion: Teaching hospital stakeholders assess residents differently. Addressing hierarchical barriers, enhancing communication, and fostering professionalism are essential for comprehensive, context-sensitive, and effective resident training and performance assessment.

Highlights

BAU DILAM ARDYANSYAH

Keywords

• Feedback
• Resident
• Assessment
• Professionalism